Printer ink can be requested by the person authorized to "Request Material Disposal" in your department.

Use the "Mawared System" > "Request Material Disposal Service."

Submit a technical report so that a technician can inspect the device.

Access the service through the following link: 2000.psau.edu.sa

Select "Technical Reports" > "Submit a Technical Report" > "Request Service."

Describe the issue with the device and submit the request.

The technician will inspect the device, and if it's found to be defective, a damaged device report will be issued and sent to you.

This can be done through the "Computer and Accessories Service," which is available to faculty members and employees for university-owned devices.

Access the service through the following link: 2000.psau.edu.sa

Select "Technical Services" > "Computer and Accessories Service" > "Request Service."

Enter the required information and provide a detailed description > Submit the request.

The request will be received and processed by the relevant personnel in the General Directorate of Information Technology.

This can be done through the "Zoom Account Upgrade" service.

Access the service through the following link: 2000.psau.edu.sa

Select "Technical Services" > "Zoom Account Upgrade" > "Request Service."

Enter the required information > Submit the request.

The request will be processed by the relevant personnel in the General Directorate of Information Technology after the necessary approvals.

This can be done through the "Activate International Call (Zero)" service.

Access the service through the following link: 2000.psau.edu.sa

Select "Technical Services" > "Activate International Call (Zero)" > "Request Service."

Enter the required information > Submit the request.

The request will be processed by the relevant personnel in the General Directorate of Information Technology after the necessary approvals.

This can be done through the "Activate Internal Call (Zero)" service.

Access the service through the following link: 2000.psau.edu.sa

Select "Technical Services" > "Activate Internal Call (Zero)" > "Request Service."

Enter the required information > Submit the request.

The request will be processed by the relevant personnel in the General Directorate of Information Technology after the necessary approvals.

This can be done through the "Increase Email Storage Capacity" service.

Access the service through the following link: 2000.psau.edu.sa

Select "Technical Services" > "Increase Email Storage Capacity" > "Request Service."

Enter the required information > Submit the request.

The request will be processed by the relevant personnel in the General Directorate of Information Technology after the necessary approvals.

This can be done through the "Create Mailing List" service.

Access the service through the following link: 2000.psau.edu.sa

Select "Technical Services" > "Create Mailing List" > "Request Service."

Enter the required information and attach an Excel file containing the accounts of the department members > Submit the request.

The request will be processed by the relevant personnel in the General Directorate of Information Technology after the necessary approvals.

No, the username cannot be changed.

Ensure that your mobile number is linked to your university account and that the spam message blocking service is not enabled.