What is the processing time for technical service requests submitted to the General Directorate of Information Technology?
The processing time ranges from 2 to 15 business days.
All links to official websites of government agencies in the Kingdom of Saudi Arabia end with gov.sa.
Secure websites in the Kingdom of Saudi Arabia use the HTTPS protocol for encryption.
Registered with the Digital Government Authority under number :
20250731655The processing time ranges from 2 to 15 business days.
Through the SattamChatbot automated response system available on the university's main website psau.edu.sa.
Access the 2000 platform using the following link: 2000.psau.edu.sa
Select "Technical Reports" > "Service Request."
Enter the required information, making sure to provide detailed information about the issue and attach a screenshot if available.
Click "Submit Request" (a confirmation will be sent via email).
You can also send details of the issue via email to 2000@psau.edu.sa.
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